Most asked questions
We specialize in supplying chemicals, laboratory equipment, standards, consumables, and furniture for scientific and industrial laboratories. Our portfolio includes both well-known global brands and cost-effective in-house OEM solutions.
Yes. You can request a quotation by contacting our sales team via email, phone, or through the inquiry form on our website. Please provide detailed product information, quantity, and your contact information for the fastest response.
You can place an order by:
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Contacting our sales representatives directly
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Sending a purchase order via email
Yes. We provide OEM options for laboratory equipment, consumables, glassware, plasticware, and furniture under the VICO SCIENCE brand. Customization (packaging, labeling, specs) is also available for bulk or project-based orders.
For in-stock products, delivery time is typically 1–3 business days within major cities in Vietnam. For indent or imported items, lead time may range from 2 to 6 weeks, depending on the supplier and shipping method.
Absolutely. We offer installation, training, preventive maintenance, calibration, and on-demand repair services for laboratory equipment, especially for analytical instruments like elemental analyzers, calorimeters, ash fusion testers, and basic equipment.
Returns and exchanges are accepted within 7 days of receiving the product, under conditions such as manufacturer defects, shipping damage, or incorrect items. Please refer to our Return & Refund Policy for detailed terms.
You can reach our customer support team via:
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Phone: 089 600 9939
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Email: support@vicosci.com
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Contact Form: Available on our website under “Contact Us” section
Yes. We offer competitive bulk pricing and welcome partnerships with distributors, agents, and resellers across Vietnam. Please contact us for collaboration opportunities.
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